I went in on 08/01/26 to Audi North Houston to just look and ended up leaving with another Q5. We had Mr. Ed Langthorp as our salesman, and he was the absolute best salesman that I have ever had at any dealership. All the personal were great but Ed was great. Hope he is still there when I go to get another Audi!!

I leased a vehicle from ANH/Sewell and the lease experience was fast and precise. Today (15 months later +/-) I visited for maintenance and was even more impressed. I had a noon appointment and ‘my’ service advisor met me at the covered service reception area at noon, sharp. I had called yesterday with a recall notice and he said ‘can you bring it in tomorrow? Will you need a loaner or can you hang around for an hour?’ Wow. I’m amazed because other dealers are making appointments for a week to ten days. Andrew was terrific. ‘Do you have time for us to wash the car?’ I’m blown away. I’ve been driving ‘prestige’ German vehicles for 20 years and never been treated this well. Very courteous (and seemingly genuine) and while I think a buyer of BMWs/Audis/Benzes could/should expect better service than a Nissan customer (no offense), the reception and service and treatment I received at ANH/Sewell was waaaaay better than anywhere I have ever been before.

I always enjoy visiting Audi North Houston dealership for my weekly carwash on my Cadillac, and I must say, the experience was nothing short of delightful. From the moment I arrived, I was greeted by a team of professional staff who made me feel right at home. The complimentary cookies and coffee provided were a nice touch, and I must say, the coffee was quite tasty - a perfect complement to the overall pleasant and clean atmosphere of the establishment. In comparison to other dealerships in the area, such as Mercedes-Benz of The Woodlands and Bayway Cadillac in The Woodlands, Audi North Houston truly stands out. The level of customer service I received was unparalleled, making it a standout choice for anyone looking to purchase a vehicle in the area. Overall, I highly recommend Audi North Houston dealership for their exceptional customer service and overall pleasant experience. It's clear that they prioritize the satisfaction of their customers, and it truly shows in every aspect of their operation.

When you are a big brand dealership that prides it self on Customer Service, then thats the expectations that you set from a consumer stand point. Well this dealership fell short of that expectation. This was the worst experience at a dealer, that I have ever had. After seeing all the commercial and reading various review, I expected my experience to be top level, it wasn't at all. Very disappointed.

Exceptional support and service. Brenda Figueroa was our sales associate. She was very knowledgeable on every aspect and feature of the car I was interested in. Sales associates and staff operated with a high degree of integrity. I left feeling that I was a valued customer. Very happy with the Audi Q5 Sportback that we purchased and the ongoing support of the Sewell dealership.

Dealership’s customer service is way, way, way above the allotted five star rating. I live in the DFW area but would drive to Houston to purchase a vehicle!