Bob-Boyd Lincoln, Inc.

2445 Billingsley Rd

Columbus, OH 43235

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Sales and Service staff are friendly and knowledgeable, treat you as a person and not just a customer, like you are part of their family

Always great customer service with the service people. Truck was in and out in the time expected. Have no reservations about returning to Bob Boyd!

I can’t say enough great things about the team at Bob Boyd Lincoln. From start to finish, they consistently deliver an exceptional customer experience. Scheduling service is always quick and easy, and the complimentary loaner vehicle program makes it incredibly convenient to keep my day moving while my vehicle is being serviced. What truly sets Bob Boyd Lincoln apart is their commitment to best-in-class service. The entire team is professional, knowledgeable, and focused on ensuring customers leave with confidence in their vehicles. A special thank you to my service advisor, Staton Kessler, who provides first-class service every time I visit. Staton is proactive, communicative, and genuinely cares about his customers. He takes the time to explain recommendations, keeps me informed throughout the process, and most importantly, helps ensure my vehicle remains safe and reliable on the road. If you’re looking for a dealership that values customer service and stands behind its work, I highly recommend Bob Boyd Lincoln and Staton Kessler. They have earned my trust and my continued business. Highly recommended!

Bob-Boyd is awesome every time! Its the very reason I continue to come back!

Lauren was very professional and informative and made our car buying experience quick and easy!

It always a great experience at Bob Boyd Lincoln, Inc. I have purchased 3 vehicles from the them and the service department is top notch, they call me by name every time I show up, even if I am just walking by without even having an appointment.