This is a great place to work. The owner takes care of his people and the management cares.

I would give zero stars if I could. Floor manager was rude and disrespectful AVOID

Very grateful they were able to help us out in being able to purchase a new 2016 Highlander. I love my car and the whole buying experience was great. It is after the purchase that I am completely upset about and all the General Manager could say to me was that he was sorry. The Finance guy Ken gave me certain information about the warranty on my old car and said he would file all appropriate paperwork and that I should receive a response within 30-45 days. After that amount of time I started calling trying to speak to Ken but he would not answer my phone calls (from dealership and his cell) and left messages and I even contacted my sales person and she would tell him to call me and he did not. I was like they got there sale so I don't care about you afterward. I was finally able to talk to the General Manager Tony Carranza and all he could tell me was I'm sorry so that shows me that the employees from Freeway Toyota can tell a customer what they want to hear and then say screw you when the sale is done and not bother to return phone calls or text messages. The way I see it is Ken could have easily called back and said I messed up and this is what needs to be done instead he chose to ignore phone calls and messages and the General Manager LET him do it with no kind of consequence for his actions while I am left screwed out of what was promised. If you plan on shopping there you will have a great experience but make sure that whatever they tell you is the correct information and that they are on top of it and that you get someone other than Ken who does not care for his customers.

From the hassel-free test drive, to the ease of trade-in, and the purchase of my 2015 Camry, everyone at Hanford Toyota were welcoming, friendly, and knowledgeable. They answered all my questions and gave me a great deal. They really care! I've never had a more pleasant experience buying a car. It's worth the drive to Hanford Toyota.

I have had a problem with the trip computer/audio system since I bought the car. I came in and described it to Lannie and he continued to work with me until the problem was found and trouble corrected. He listened and continued to believe there was a problem though it did not occur the first few times I had it in at service. He even followed up with us to ensure the solution was complete. While in service he found an additional recall notice and had it fixed to save us a trip back. Thanks Lannie, you will be the reason we return when we need another car! Great Service from a professional staff!

Mike Cook really took care of me. I love the service that Hanford Toyota provides. The shuttle service really helps. I will probably buy next car from Hanford Toyota because of their great service.