Had no intention of buying a Chevy. Was set to buy a Toyota tundra limited, but wanted to test drive the 3.0 duramax trail boss LT. I knew that the truck was priced more than the Toyota so didn’t want to waste time sitting down to discuss it but I did anyhow. So between Gustavo Ceron, salesman. Teddy who test drove my trade with me in it, who also delivered the offer , and Amber who worked the finance details I drove away with a wonderful 2025 truck. All in all it was a no hassle pleasant experience. Gustavo toured me through the service department and the maintenance shop all of which were extremely clean and organized. While all the details were being worked out I went outside and hung out , while there visited with another friendly guy named Josh who worked there. I’m impressed with this dealership. Thanks to Gustavo, Amber, Teddy for everything. Great people!

Purchased a car for my daughter on 11/06/2024 and had the pleasure of working with Brian. He was very kind and great to work with. He answered all of our questions and made this experience fun and exciting for our daughter as well. He made the buying process as easy as he possibly could and worked well with my husbands tight schedule. This is the second car we have purchased here and will definitely be back. Amber was awesome to work with on the loan side as well she made it as painless as possible and was so nice and knowledgeable.

On Saturday Oct 5, 2024 I pulled off Pole Line Rd onto Twin Falls Chevrolet at 11:55 AM for an oil change. I had been using my add on Rostra cruise control during the drive from Buhl. When I pulled onto Pole Line at 12:49 my cruise control, for the first time in 3 years and 6 weeks had stopped working. The service advisor’s were wonderful. When I got home to Buhl I called the dealership. They referred me to a business on Washington that deals with addon kits. My Rostra had been installed by Auto Designs of Northern Utah recommended by Larry Miller Chevrolet in Murray, Utah where I purchased the 2019 Trax. My recent experience with Twin Falls Chev and with Larry Miller Chev has convinced me I should avoid Chevrolet products and their dealers like the plague.

"I recently had the pleasure of visiting the Chevrolet dealer and working with Walker, and I couldn't be more satisfied with the experience. Walker was incredibly knowledgeable, patient, and attentive to my needs. He took the time to understand what I was looking for and provided excellent recommendations. The dealership itself was clean, well-organized, and had a great selection of vehicles. Overall, Walker and the Chevrolet dealer made the car-buying process smooth and enjoyable. Highly recommend!"

7/31/24 To whom it may concern, on 7/11/24 I, bought a 2002 Cadillac Eldorado from Twin Falls Chevrolet & salesman George Hilarides. George had described the cosmetic & mechanical condition of the care as being pristine, except for a paint chip on the back bumper. I explained to George numerous times to disclose ANY imperfections in the paint, body, or mechanics, and he continued to insist the condition of the car, including the cosmetics were impeccable. We also did a face time around the car via our cell phones, however the car was located inside the dealership at the time and imperfections were not apparent as the lighting was not sufficient to expose them. I hired a transport company to transport the car from the dealership to my home in Fairport, NY. The car arrived on 7/26/24 when I was out of town. My wife called me and described some of the cosmetic deficiencies she saw including dents, paint touch ups, scratches, and paint loss. I arrived home on 7/28/24 and after inspecting the car in the light, found multiple cosmetic issues that were never disclosed to me, and were not evident during out face time. These issues included: multiple dents in the body, 5 instances of paint touch up, paint rub, paint loss, and scrapes & scratches too numerous to mention ( I do have a detailed list of all cosmetic deficiencies). In short, the car was not in the condition advertised or promised to me & would need extensive repair to be in such condition. On Monday7/29/24 I contacted Twin falls Chevrolet Sales Manager Tedy Pellegrini-Ramseyer to express my concerns with the car & try to find an amicable solution to this problem. He asked for the load report from the car transporter & photos taken at that time by the driver. These were sent to him by myself. After not hearing back from him, I called him back on 7/31/24. He stated that the damage on the car was the responsibility of the driver and were not present at time of pick-up despite photos that show otherwise. When confronted with the photo evidence he then admitted ,” yes the car has problems if it did not I would have sold it for much more money”. He was completely indifferent to the situation and unreceptive to arriving at any solution. When I asked the reason these issues were not disclosed despite my insisting on numerous occasions to disclose any deficiencies the car may have paint wise or mechanically, he did not provide an answer. I reminded him of the promise posted on the dealership website offering a 7 day money back guarantee on pre-owned vehicles, and he said that did not apply to my situation as it only applied to in-state purchases , although this is not stated on the website as a condition of the guarantee. He refused to accept the car back then abruptly ended the phone call. Additionally, the dealership as of this writing has not sent out the title for the car, rendering it undriveable as I cannot register it without a title saying I have ownership. Numerous calls to management & the business office who said they were handling this have either gone unanswered or have provided no detail as to the whereabouts of the title. In conclusion, engaging in a series of lies and deception for financial gain I believe constitutes fraud. I have photos and documentation to substantiate my claims as well,

was dealing with them on a vehicle for 3 days, filled out credit app and got financed along with quite a few inquiries now, headed there too pick up the vehicle its a 3 1/2 hr trip and get called by the sales manager that they have someone else thats buying the vehicle i agreed to buy/ so now my credit score went down cause they sent my application everywhere and no vehicle. would not recommend this dealer with this shady way they treated me. now upset that it was sold out from underneath me