Tell us about your experience with Lithia Chrysler Jeep Dodge of Billings.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
collision center Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I have always had great service when bringing my Jeep to Lithia. I appreciate the professionalism and all staff that I have encountered are helpful, knowledgeable, and nice to talk to.
They are helpful and I've never had an issue. I've always able to get in for an oil change or any other vehicle maintenance that is required.
Had everything done I asked for plus a few extras, price was up front and no hidden costs!
I highly recommend Buddy Steiner as a salesman, professional and very nice guy to work with! I will definitely work with him with my truck needs in the future.
If you are in the market for a vehicle new or used, you could not be better served than asking for Bryan. His level of service is above and beyond. I had intended to drive my motorhome from Alaska to Minnesota to visit a daughter and then head south to spend the winter. I wanted a tow car that I couldn't find in Alaska. Billings was on the route and Billings Dodge had the perfect car. Bryan made 2 trips to an RV dealer to have the towing equipment installed so it would be ready to tow when I arrived in Billings. A series of issues arose delaying a departure such that I would be facing winter temperatures and I decided to store the car until the next spring. So Bryan made a third trip taking the car to the storage facility. Furthermore, I was impressed by the integrity of the dealership. In the interim between my oral agreement to buy the car, there was a price reduction, and when I received the purchase documents I was surprised that they reflected the reduced price. I would have been none the wiser if they had reflected the original agreed price.
Got us back on the road in a few hrs while travelling home to Canada See Andrew for all your new car needs He is the best
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.