Please update the areas marked in red before submitting.
How would you rate Jim Hercules?
How about Mercedes-Benz of Creve Coeur?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Bob has a commitment to going above and beyond. He has a deep knowledge of the brand and consistently anticipates the needs of his discerning clientele. Bob's tireless work ethic assures a seamless and stress-free buying experience!

The receptionist greeted me immediately, and Frederick Smith arrived to help me within 30 seconds. Frederick was very helpful and knowledgeable. There was no hard sell, but Frederick understood what I was looking for and brought me vehicles to test drive. After four test drives, I decided to purchase a new GLE 450. Frederick Smith was very accommodating and conscious of my time. I returned after three hours, the paperwork was ready, Frederick gave me a quick tutorial on how to operate my new Mercedes, and I was on my way by 4 pm. I have received several calls from Frederick since purchasing, checking to make sure that all is well with my new vehicle. I returned to have the installation of the I Bra, and Taurez who handled the loaner car was extremely helpful and accommodating. ‘Hatch’ was also very competent in his explanation of the documents, and of the add-ons, without hard sell tactics. Hopefully my future dealings with the service department will go just as smoothly as they did with sales.

We came to see a GLS and Frederick helped us with a test drive that made us fall even more in love with it. Thank you Frederick for all your work!

Fred is a great dealer — he took his time to go over every detail of the car I was interested in.

Lauren and Matt were great. They made it seamless and were great at whet they do. I highly recommend doing business with them. This is my 2nd car from them this year.

Bob is an amazing person to work with. He mad the car buying experience amazing.