The receptionist greeted me immediately, and Frederick Smith arrived to help me within 30 seconds. Frederick was very helpful and knowledgeable. There was no hard sell, but Frederick understood what I was looking for and brought me vehicles to test drive. After four test drives, I decided to purchase a new GLE 450. Frederick Smith was very accommodating and conscious of my time. I returned after three hours, the paperwork was ready, Frederick gave me a quick tutorial on how to operate my new Mercedes, and I was on my way by 4 pm. I have received several calls from Frederick since purchasing, checking to make sure that all is well with my new vehicle. I returned to have the installation of the I Bra, and Taurez who handled the loaner car was extremely helpful and accommodating. ‘Hatch’ was also very competent in his explanation of the documents, and of the add-ons, without hard sell tactics. Hopefully my future dealings with the service department will go just as smoothly as they did with sales.

We came to see a GLS and Frederick helped us with a test drive that made us fall even more in love with it. Thank you Frederick for all your work!

Fred is a great dealer — he took his time to go over every detail of the car I was interested in.

Lauren and Matt were great. They made it seamless and were great at whet they do. I highly recommend doing business with them. This is my 2nd car from them this year.

Bob is an amazing person to work with. He mad the car buying experience amazing.

First time going to plaza Mercedes and our first Mercedes. We are very happy with the dealership and our salesman Bret Lombardo. . He answered all our questions and he was so nice and he definitely mades us feel important. We also talked to Matt Tannehill. He was very nice and helpful also. Matt and Brett really worked hard to get our trade in , our new lease , to a number we could all agree on. They never put any pressure on us and I highly recommend Bret,Matt and the dealership