504 Ellicott St
Batavia, NY 14020
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management Dept.
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The sales part of this company is amazing. Frank went out of his way to do everything he could to make the car buying process as easy as possible... the service center on the other hand is a joke. I needed some work done and Brett asked me if I could be there at 8 o’clock. I told him no and it would have to be 8:30-8:45 and we agreed on that time. Fast forward 1 week to my appointment I walked in at 8:43 and was greeted with a snippy attitude and was informed that I was suppose to be there at 8. Brett took my car into the shop and proceeded to bad mouth me to another person in the shop and talk about how mad he is. Very unprofessional service and I will never be returning here again.
To whom it may concern we’ve been trying to reach out to them and they have not responded to us my lawyer has tried and I have tried. very poor service in business and we are getting ready to put a lawsuit against them also I called him the first day that I received the car stating that the car was knocking lifters were making noise the navigation wasn’t working properly and the top had a hole in it. He never informed me of all these issues also he sent me the bills and never advised me that there was work done to the motor seals top and rebuilt all that stuff when I approached him he was startled
Felletti had the car I wanted and with the options I wanted. So I went in and talked to Brian Jackson. He was very friendly and helpful.
Excellent small town dealer. Willing to work with me to get my in a truck I was looking for. Helped me get the truck perfect for my needs
I find the Falleti repair shop to to honest and trustworthy. They will not fix something that is not broken and will honestly tell you what kind of problem you have.
We bought a 10 seater Ford Transit from Faletti Motors. Frank was wonderful to work with. We had an issue with our loan because of the van being titled as a commercial vehicle, and Frank worked patiently with us even though he hadn’t been paid for the van and we already had it! He was honest and fair...hard to come by these days. We recently had an accident and I didn’t know if they were going to total the van, and my first thought was to call Frank if we needed a new one. Frank is awesome, honest and reasonable. I would recommend Falleti Motors to anyone.
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