1798 TX-31 BUS
Athens, TX 75751
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Wonderful dealership!! Had the pleasure of meeting Hayden Elder, owner, ona dealer trade I was on from Houston, Tx this morning. One of the sweetest nicest people on the planet! The Service Manager was so polite. I’ll tell you, when they say “Customer First” they take that seriously!!! Thank you guys, it was a pleasure meeting y’all today.
Had been looking for truck for weeks. Went my closest dealer with the printout of the truck I wanted and where it was located. The sales manager told me if I didn't want the similar truck at his dealer he couldn't help me then he walked away. I called Elder and told salesman Oliver Beltran what wanted and here it was. Oliver called me back in a few hours and told me that truck will be at his dealer in morning and he would have everything ready to sign Worked with Mandy in business office and she was great also.
I purchased a pre-owned from Elder, Alexis Johnson and Forrest Elder are the BEST at customer service ! The truck was exactly what I was looking for and at a very good price . Alexis made sure that my buying experience was that of what I receive from the luxury dealers in Dallas. Bringing my vehicle and paper work to me in another town was A+++++++. Thanks Alexis.
I found this dealership through the Ram website. They had the exact vehicle I was interested in. I was contacted by Internet manager-Kris who answered my questions and set up an appointment. I drove 124 miles to get there. On my arrival, Salesman-JT was waiting on me. We took a test drive and he was able to answer all my questions. JT got the deal I wanted. I met both of the Mr. Elder's who treated my like I was an old friend. When its time for another Ram, I'll be back!
I have bought many vehicles, by far this is was the best experience I've had. There's absolutely no pressure they talk to you like your family and sales staff was very polite. Hayden Elder is like no other owner I've ever met. I will gladly drive another two hours for my next vehicle.
They WANT to get you in a vehicle! They will work with you and make sure you are happy! They are a great place and I will always reccomend them!
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