Alex Vicencio ...is an awesome salesman, made buying a car one incredible experience....thanks a million Carson Hyundai...looking forward to my next Hyundai...God Bless Eric C.

Norman was great! He had a positive attitude and a friendly demeanor that made the day spent at the dealership easier. The staff is overall very kind and helpful. The only downside is how long it takes to leave with a new car. I am not sure if that's out of their control or not, but it would be nice if getting things finalized didn't take as long as it does. Otherwise, the experience is great at Carson Hyundai. I've been a loyal customer for the past decade. Currently on my 4th lease with them. 12 years strong!

Very friendly and helpful staff. I spent a few hours with them and felt like I was among friends. Even people walking by smiled, acknowledged my presence and made me feel at home. Then at the end of it, I drove off with a great car at a great price.

1 Star — Do Not Bring Your Car Here I rarely leave reviews, but this experience was bad enough that I felt obligated to warn others. Hyundai Carson held my vehicle for over a week without a single proactive update. I called daily — sometimes multiple times — and was either ignored or told someone would call me back. No one ever did. I eventually had to borrow my wife’s car and show up unannounced just to get a straight answer from Daniel, the service manager. That should never be necessary. The dealership promised to wash my car. They didn’t. I was charged over $700 with no acknowledgment of the terrible experience and no genuine effort to make it right. What concerned me most was the integrity of the service recommendations. Several items on the estimate involved work I had already done less than a year ago. The technician’s own video contradicted the written recommendations — which raises serious questions about whether I was being pushed toward repairs I didn’t need. After all of this, I received a text asking me to give a perfect 10/10 rating. If you’re researching dealerships for service or a purchase, keep looking. You deserve clear communication, honest recommendations, and basic respect as a customer. I experienced none of that here. I will not be returning.

Norman was great. They were able to get us exactly what we wanted within our price range.

I had an amazing and truly professional experience from start to finish. Michael was an outstanding car salesman—knowledgeable, patient, and incredibly respectful. He took the time to explain every detail, answered all my questions honestly, and made the entire process smooth and stress-free. I never felt pressured, only supported. I highly recommend working with Michael Johnston if you want excellent service and a great car-buying experience.