I have tried twice to purchase a new Honda from Hanson, now Melloy Honda. Both experiences were pretty much the same. They are such a small dealership they don't even have the car I want in the correct trim level, much less color. But you cannot really blame them for that. They should be able to trade the car from another dealership. I contacted them via the internet and let them know that I am looking to purchase a new Honda. They will be competing for my business with dealerships in Phoenix and Denver. We have family to visit in both. I include a screenshot of the preliminary pricing (Well below invoice in both cases.) I have already received from several of those dealerships. Both times they get back to me, hours or a day later, with an offer of MSRP on the car I want. I already have a deal secured within 2 hours from a dealership or two in Phoenix. The first time I let it go there. This time around is a bit different. The dealership was just purchased by my friend and neighbor across the street. So I really want to purchase from him if I can. So I email back and ask if they really thought that I wanted an MSRP deal when I already showed them what the competition is doing. They came back eventually (25 hrs later) asking if I would take an Invoice deal ($491 discount) I explained that I already had a deal and gave them the numbers. The next day I get a matching quote, if I will take one of the cars on the lot. But since red automatic are the only non-negotiable items those will unfortunately not work. In the end, they did try very hard to keep me but they just didn't have the car. My reason for a 3 star review is that, they did not listen or believe me when I told them what other dealerships were offering. They could have saved everyone a bunch of time and energy if they had. Email communication with them was many times very slow compared to everyone else. All in all it seems that they are ill equipped to do internet sales. Like they are 15 years behind the car sale trends.

I was looking for a fuel efficient vehicle in Albuquerque and Phoenix, but I wanted to look at a used Honda Civic the local Honda dealership that my brother saw on Thursday after closing hour. On early Saturday I was on my way to Albuquerque to look at a Toyota Corolla when I stopped at Hanson Honda. We looked at the used Honda Civic when I noticed a brand new 2012 Honda Civic on the lot. I wasn't looking for a new vehicle, but I fell in love with the Civic. I met the sales manager, and he introduced me to Phil Chavez. During the test drive he treated me with respect and dignity, and the sale experience was great. I drove off with a brand new Honda Civic.