Very positive experience and easy to work with purchasing my new vehicle Nissan Kicks. The salesman Shawn answered my questions and was very knowledgeable.

The dealership was easy to access for handicapped person, very important. Will Fox was great helping us to get the Nissan Pathfinder I only dreamed of having! Thank you Will! Your patients, kindness and calm manner was appreciated. Everyone we spoke to was helpful and kind. I had seen their commercials for years! Now I know why Gates Nissan is a great place to purchase your dream car!

We really like doing business w Gates. This is our 4th vehicle from there. . Aladdin really made the extra effort to find exactly what I wanted. He explained everything so well. We also appreciate the service dept folks. They are always professional and efficient and very personable as well. We really like the product. That’s why we come from nearly an hour away to buy from them and for service as well. Highly recommend.

Great experience buying new truck. Will Fox was very knowledgeable and exceeded with customer service! This is our third purchase with Gates in Richmond.

I had a wonderful experience at Gates Nissan of Richmond! Aladdin was my salesperson, and he took the time to go over every detail of the vehicle I purchased. He was extremely thorough, knowledgeable, and professional, making sure all of my questions were answered. Victoria made the paperwork process quick, smooth, and efficient. She made everything easy to understand and helped make the entire buying experience stress-free. I truly appreciate the outstanding customer service from both Aladdin and Victoria. If you're looking for a dealership that values its customers, I highly recommend Gates Nissan of Richmond!

Great car buying experience with good inventory and very helpful employees I highly recommend Gates Nissan