My service yesterday was horrible, horrible and horrible. I dread going back there if anything happens to my vehicle again. Customer service was at an all time low. Kudos to the courtesy driver who tried to make the situation better. Maybe he needs to be the intake person or Joey Crawley. Because if yesterday is a representation of good quality customer service, you have missed the mark.

I’ve been waiting for my car to be repairs since December 11th. When I call I get no answer and whenever someone does answer I am faced with lies. My warranty company has yet to be contacted by this dealership to verify what I need to do next. It’s very frustrating sitting around playing this wait game!! Very unprofessional!!

Best sales team. All personnel are great. Tiffany is the greatest sales person ever! Hav bought several vehicles here and all were great.

One of the GM’s was very rude and did not hold anyone accountable for lying doing a sale. This was my first time financing a vehicle. I was lied to about a 2 month warranty by one of the financial person and the price I would receive with my trade-in by the sales person. (Bought lesson for me) Never sign to anything they tell you verbally, have them do it on paper. (Make sure you get a copy) One of the worst experiences. The disrespect was Awful. The GM person said they wasn’t going to fix my vehicle because of something like wear and tear (something to that extent) And he would not honor what the financial person said about the 2 months. (Fixing my Vehicle) ( of course the finance person lied about it, and said if they did say it , they apologize. (What???) Then the GM person told me they have nothing else to say to me. They are done. (even though I had a witness) And they said that it sounds like I have buyers remorse. No… you guys should have LIARS REMORSE!!!!!

We were treated very well. Willie "Good Deals" Bartmess assisted us in finding a vehicle that was right for us and affordable. Will definitely be doing business with him again! Thanks again Willie. We Love our new Nissan 💜

My recent oil change at Sparks Nissan was a seamless experience, thanks to their knowledgeable staff and top-notch service.