12221 Katy Freeway
Houston, TX 77079
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They were great to work with. We live in Dallas but the car we wanted was in Houston. We were able to negotiate a deal through email and text with one final call. It was a great experience. Then in person when we picked up the car, the personal approach of Devin and Bo was exceptional. We would highly recommend them to everyone. "Sewell for life."
I found my XT5 on Cars.com and inquired about availability. Mackenzie responded in a timely manner and, even though I never met her, she went to great lengths to give us complete information and answer every concern we had. She even arranged for us to complete the purchase through one of their dealerships near us relieving us of a 6 hour drive to get it. We’re VERY happy with our experience with Sewell, and are head over heels over our new (used) Cadillac.
Aaron went above and beyond to ensure the greatest car buying experience I’ve ever had.
Very punctual, very professional, enjoyed working with them, and I bought the car! Great salesperson in Hamza Taha….
Aaron was the most courteous and mild mannered sales person that I have ever dealt with. He is the ultimate professional💪🏾
I was very surprised (!) to see some negative reviews here. I got my car in July 2022, after searching several other dealerships in Houston area (incl. Tom Peacock and others). I was extremely frustrated by that point, since all dealerships had extra mark ups, and tried to rip me off. In most of them, service was very clingy, in Toyota Don McGill dealership a guy literally did not allow me to exit unless his supervisors "approves" that I could leave their facilities. Then I found Sewell. Not only Sewell did not have any extra mark ups or fees, the whole service experience seemed extremely superior and comfortable, I felt like I was in a posh hotel or a Cadillac (pun intended). Now I'm looking for an upgrade to a bigger car, and looking only at Sewell dealerships (which kind of frustrating in a way, since they only deal with 3-4 brands in Houston, but I'd rather confine my selection criteria than deal with those other dealerships again :)
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