Terrible sales department, terrible service department! They don't service the vehicles or check or change fluids before they put them on the lot for sale! Buyer beware! Have the vehicle inspected and check the fluids, make sure all looks well! Look underneath the vehicle for rust and for leaks.

Been to Eddy’s a number of times for my Jeep. This last time I worked with Tyree in service. He had to step in because the person I was initially working with was no longer there. Unfortunately, that meant the set of shocks I ordered and paid for could not be found. Tyree put the pedal to the metal and found a set and transferred them in so I could get my ride fixed as planned. Getting ready to make the move to Houston and wanted my “Vin Diesel” ready for the adventure! True was very pleasant and thorough in making sure everything went smoothly and was completed same day. It also helps that they had shuttle service to pretty much anywhere which is better than setting in the lounge for 3-4 hours! If you need service, ask for Tyree!

The minute I walked the atmosphere was inviting. Everysaid hello. My salesman Jacob was awesome and explained everything and answered all my questions. If you are looking for a vehicle go see Jacob.

From the moment I walked into Eddy’s CDJR, I could tell this place was different—in the best way. The team was welcoming, professional, and truly cared about making my experience smooth and stress-free. You can feel the positive energy and new leadership throughout the dealership. They listened to what I needed, were honest and upfront, and treated me with respect from start to finish. I left with the perfect vehicle and total confidence in my decision. This is hands down the best car-buying experience I’ve ever had.

Bought a 2017 Lincoln MKZ from this lot after buying the car off the lot realize that the left turn signal was out drove right back into the lot. It took them a week and a half just to order the part and just to fix The light finally got that fixed went back to get my windows tinted from a placeand the back window had water coming into it so the guy that Tinted my windows could not and would not tent the back window, because of water damage and have moisture coming throughtook it back and they fixed it but when I bought the car, Elliott said that I had a brand new engine in it that’s the only reason I bought the car Elliott made it seem that the car had no problems and everything was fine but since I’ve had it, it’s been problem after problem i’ve been asking for the paperwork for the engine for months now also been trying to get a hold of Gabe. Finance manager every time I call he’s never there. I even pop up and he’s never in the office or he’s gonna call me back and never call. I finally called again on April 24, 2025 and ask, where is my paperwork for my brand new energy that you guys put in they say they’re going to email it to me and Istill yet to see it. This was the biggest mistake of my life buying a car from these guys if I was you, I would go elsewhere.

If your planning to buy a used vehicle from Eddy's chysler jeep this is a must read!! I purchased a 2013 jeep grand Cherokee w/ 107,000 , test drove it , ran and looked awesome, First red flag I skipped over was a check engine light (oil pressure switch), talked with salesman Elliott, he agreed to me and my wife and assured me , that they would get it fixed , no big deal. Did paperwork drove it home a couple miles away, noticed then something off , it was at end of business hours so I tool it back it and told them I don't want to risk damage to engine , so I'd like to leave it and go ahead and fix engine code , 5 days later, they called and said good to go , I have 90/3000 mile warranty with used vehicle, wasn't really conserved with going over warranty with this particular issue because it was agree apon that it would ve fixed based our agreement with Elliott and Jeffrey. 93 days later less then 3000 miles , engine code came back on , took in they said its cus I had oil changed at another business and they didn't use Mopar filter, I was not thinking that was problem, drove out of parking lot thru same code for the 4th time , told em that's not the issue , keep it and fix it. They kept another 10 days , not telling me nothing , returning text or call back from Tara, Cara whoever, felt like they weren't being transparent so I went back now it's way past 90 day warranty and tell me they can't find my warranty in their system. Imagine that!! Note this isn't a 90 day / 3000 miles warranty issue it's a agreement made by Elliott and Jeffrey that o no problem we will fix this issaue. Jeffrey tells me my hands are tied , basically I'm beat. I then said give my keys I'm taking to another mechanic because of lack of transparency. Folling day get a call saying engine will more liking need to be replaced, engine oil pressure low, slight knocking of engine. I paid 13000.00 for a vehicle I drove less then 3000 miles , lied to at time of purchase , They are responsible for this repair and I am gonna do whatever I need to do to prevent this from happening to anyone else, I'm sure they smell alot of cars with great oitco.es but if your one of the unlucky ones , they will bail on you, they are only worried about their bottom dollar, they are not you good buddy they lead to be when your buying the vehicle, don't let them fool you , plenty of dealership to take a risk like this, dont be that guy !! I know I will end of covering this new engine plus paying vehicle of but if I can jus prevent one person from going thru what I experienced I'm good with that!! I work with thousands of wichita and surrounding people I will go out of my way to let the community know how they treated me(Relentlessly) believe that!! Yes I'll file with Kansas Better Business Bureau , Kansas Consumer Protecton Agencie and a couple other options but in ghe mean time probably pay for another engine. This is my first bad review for any business and hopefully my last!! Just beware and reach out to me if you wanna know more, this business is no bueno , they sold me a lemon , lied to me and my wife, and they are okay with that!! 💥💯