Great customer service in the service department, the team is great there and always goes above and beyond.

Excellent. Very Fair and expedient with negotiations. Excellent service upon delivery. Great staff! Beyond Helpful! I would highly recommend Rick Case Maserati.

Had a service appt and wait time upon arrival was minimal. Kevin noted the issues and said they would provide transportation back to our residence and back to the dealership when the work was completed and that was exceptional. He did call later and stated work required and that the car would be done the following day and that did happen and was great. One item that I had was to reset the service wrench icon to make it disappear but was told that could not be done as the service was not done there and they did not want to be held responsible. I understood that but wish they would have considered a waiver of responsibility on my part to do this. I will address this issue at my next service as I did not want to obtain another oil change after six months. So the service wrench icon will remain for now but always hoped that Maserati would go above and beyond to to service their customers.

I just bought a preowned Mini Cooper and was treated just as if I was buying a Maserati! The staff all worked together to meet my needs. Miguel was the sweetest, classiest man!!

EXCELLENT SERVICE FROM THE STAFF IN THE SERVICE DEPARTMENT ALWAYS!!!!!!!!! THE HAD MY MASERATI OUT IN RECORD TIME AND FIXED RIGHT!!!!!!!!! WOULD RECOMMEND TO EVERY MASERATI OWNER

I could not be more pleased with Rick Case Maserati above all the other Maserati dealerships I have ever visited! I had the pleasure of working with Karl Dillett II when I was shopping for a new 2019 model and by far, he was the best sales person I have yet to come across. I found Karl to be so kind, patient, attentive to each and every detail, thorough in explaining every new feature, honest, transparent, hard working, and very enthusiastic about the Maserati brand! After I had had some negative experiences at other Maserati dealerships, it was because of Karl that my faith was renewed in Maserati and their staff/team. I wish they could all be like Karl! I can only say that I will be recommending others to Rick Case Maserati and specifically to Karl! He is the best! He deserves more than 5 stars!!