Great service! Love my new Telluride and the quality of service I received from Ashley Steele my salesperson who went above and beyond to help me find the perfect vehicle!

Buyers Beware! I purchased a vehicle from Crain on May 3rd. Since then, I’ve had to call them 35 times just to keep a valid temporary tag and obtain the title. Several times, I was told by Destiney that the new tags were “in the outbox,” only to find out they were printed days later. I finally received the title on November 20th and registered the vehicle the next day—and was charged a $150 late fee. Since then, I’ve called 10 more times requesting reimbursement. Initially, they said they would “work on it,” but now I can’t reach a manager and my messages go unanswered. After two months, I still haven’t received the reimbursement. This experience has been extremely frustrating and unprofessional. If you’re considering buying from Crain, be cautious.

I wish we would have listened to the bad reviews, they are legit in my opinion. The salesman was not very informed and us being 1st time kia buyers needed someone with trim line knowledge. Service after the sale horrible! I will not trade nickels with these people if I can help it. If you want a kia try other dealerships they will likely treat you better. I could go into more detail but I'll just leave it at that.

This is a sleezy operating dealership !!!! I purchased a brand new Kia recently and was not happy with the things that were done there at all. I highly recommend Everett Kia in Batesville Ar. for new or used vehicles>> Regret ever going there >>>>>>>> The detail Dept. Should all be replaced for the bad work they did on my new Sportage !!!

Great service. Thankful for my salesman’ Nate. Very polite and helpful. He worked to get me a great deal. Highly recommend them

Matt Schmitt on the customer care team has been very helpful and knowledgeable! The best experience we have ever had with someone who truly cares . Thank you Matt! Jennifer ( from Illinois)