I just purchased a 2009 Buick Enclave CXL from Whitten Bros. I saw the car on Autotrader.com and contacted the dealership through email. Gillian was who responded to me, and happily answered all of my questions and inquiries very promptly. I live 500+ miles from their dealership so I had a lot of questions for her! By the time I made an offer I was very confident that they were treating me fairly and honestly. My flight down to get the car was delayed and rerouted leading to me getting into Richmond as the dealership was closing. Gillian was in contact with me the whole time and ultimately picked me up at the Hotel the next morning and brought me to the dealership! There I dealt with Howard and once again was impressed with the level of service I received. Overall a great experience for my first long distance car purchase. Would definitely do it all again with this dealership.

I went to Whitten looking for a Fiat 500 because my daughter has one and she loves it. I wanted something small and cute to zip around in. My husband talked to Zack on the phone before we went to the dealership. He met us with a warm smile and a handshake. He showed us a car and it was not exactly what I was looking for so a search was made to find one. Within 48 hours I was driving it off the lot. Zach was extremely nice and not pushy like some dealers I have dealt with in the past. I will happily tell my family and friends to contact him. JoAnn

I was casually looking for a new car when a commercial for Fiat perked my interest. Called and spoke to Zack. He said he would gladly stay later to help me look at the Fiats. He started with a general overview of the car and what to look for. Then we sat down to discuss what I wanted in a car and how to match it with what he had available. It was painless and he was very forthcoming on what they had, what they could do and how that matched what I was looking for. I came back a few days later and Zack worked hard to make sure I got a deal I was comfortable with. The final day took longer than it should but Zack was kind enough to make sure the deal got done in one trip (as I requested). He stayed two hours later to get things done and never did he make me feel rushed. I highly recommend using Zack to feel at peace. You can see how his financial background helps in the process. He lays it out plainly. Shows you the numbers and never makes you feel pressured. Great experience.

Walking into Whitten I pretty much was ready to buy and knew what I wanted. But I had many questions and lots of detail to work through. Zack and Jeff were great at sensing, understanding and supporting what I needed. Zack knows cars and the Fiat 500 well. He was more than willing to walk me through every car on the floor and pull any number out of the back for comparison or to look at specific features. Jeff knows the business with decades of experience. He printed quote after quote and was ready to go 300 miles to get a car from another dealer if that was what I really wanted. Their patience and support were extraordinary. And after five hours of selection, comparison and paper work I left with what I came in for: a Fiat 500.Walking in to Whitten pretty much was ready to buy and knew what I wanted. But I had many questions and lots of detail to work through. Zack and Jeff were great at sensing, understanding and supporting what I needed. Zack knows cars and the Fiat 500 well. He was more than willing to walk me through every car on the floor and pull any number out of the back for comparison or to look at specific features. Jeff knows the business with decades of experience. I printed quote after quote and was ready to go 300 miles to get a car from another dealer if that was what I really wanted.

Zack Hurst and Chris Price were as friendly as they could be, extremely knowledgeable in their respective fields, there was no pressure from them, and they did everything that was possible to make the sale as easy as it could be.

My wife and I purchased a new Fiat last week after contacting Howard through the Whitten Brother Fiat bid website. We knew what car we wanted and Whitten Brother Fiat had one in stock. After a test drive, we were able to complete our purchase and drive our new car home. We were very satisfied with Howard, the studio (dealership), the purchasing experience, value and advice about the car's maintenance. Too bad we only needed one car right now. Our 500 Pop is great. Noi ti amiamo Pop! Grazie Howard.