11330 W Metro Auto Mall
Milwaukee, WI 53224
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sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
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Came I. For oil change and estimate on other work since I'm at 60 k
Bruce and the service technician who worked on my vehicle did an excellent job! During a routine oil change, the technician identified an oil leak, and Bruce promptly followed up to verify that the necessary repairs were covered under my CPO warranty. Bruce also assisted me with arranging a loaner vehicle and scheduling my car for the next available appointment so the repairs could begin as soon as possible. I especially appreciated Bruce’s communication, follow-up, and assistance throughout the entire process. He made everything much easier to navigate and ensured that I was kept informed along the way. Bruce provided outstanding customer service, and I truly appreciate the care and professionalism shown by both him and the service technician. Great job!
Easy to schedule and flexible if you need to reschedule. Great communication before and during service. Accurate estimates of cost and time needed to complete the work. A pleasure to work with.
Everyone was very pleasant. The GM, sales manager, sales person, and finance manager were all very helpful. I get taken care of every time I purchase a car from Mazda
Young man who took my information was friendly and knowledgeable about my car and guided me to the proper maintenance required. Video showing my car and the current condition was very good. The tech filming pointed to various items and let me know that things were ok on my car, I liked this. Checking out was quick, this was appreciated. I will keep coming back for all my maintenance requirements.
Noah Matson handled all of my paperwork when I purchased my Mazda CX-5. He was friendly, professional, and very easy to work with. I got a great deal on the Advance 5 Protection, which was a great purchase and gives me peace of mind when it comes to unexpected road hazards. Noah also walked me through other warranty options available for my vehicle and provided helpful information so I could make an informed decision. I really appreciated that he was knowledgeable without being pushy or pressuring me into anything. He made the whole process comfortable and easy. Noah was great to work with, and I would definitely recommend him!
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