Tell us about your experience with Russ Darrow Metro Mazda.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Tim was one of the better salesman I came across while vehicle shopping. He listened, pointed out features, and used the Carfax to the advantage of a comparable vehicle at the dealership next door. Noah the FI mgr. used bait and switch to sell a maintenance plan I tuned down several times. I couldn't read the purchase documents on his tablet because the font was reduced and there was no back lighting. I will be filling a complaint with the state. I will also tell most of my friends and some of my enemies that the is a untrustworthy person.
Bruce is very helpful and knowledgeable. The whole encounter was very positive and easy to do.
I receive excellent service from Darrow Mazda. I just bought my third Mazda from them.
Sales person was very kind, made a great impression. Great service, definitely would recommend to others.
They were great to work with. Everything was handled in a professional manner which made the experience much better.
Great service, prices, people and all! Was very welcoming and considerate of my options I had to work with and got them met!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.