7517 State Highway 23
Oneonta , NY 13820
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Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!
Have gone to dealer for 12 years and was recently treated unfairly and poorly by management and asked to pay for, and accused of denting, a loaner car that had a pre-existing dent. Would not recommend based on my experience as a loyal customer.
I chose to return to Audi VW Oneonta to find a car for my wife based on a great experience with my own car 6 months prior. Again it was a hassle free experience and they even provided extras at no cost in my second deal.
After looking at and testing other makes and models we decided on the 2016 PASSAT SE. Our decision was not only based on the performance of this vehicle, Our sales representative Joshua Browns knowledge of this vehicle and the non aggressive but professional manner in which he dealt with us definitely helped us to make our decision. EXCELLENT CUSTOMER SERVICE Thank You Joshua Brown and Oneonta Audi VW we love our new PASSAT SE!! EGA
The team was friendly, courteous and there was no pressure. Our salesperson, Patrick was great and meticulously followed up on everything in a timely manner. Even the people we did not work with were friendly. I did my homework and their prices were very competitive. They also secured my financing at a rate i could not beat. I could not have been more satisfied. I recommend Oneonta Audi/VW without reservation.
Bought a 2012 Volkswagen Eos from this dealership. The whole deal was done over the phone, which was a new experience for me. The salesman Brad, was very helpful and got back to me quickly whenever I needed anything. They also delivered the car to me at my job and picked up my trade in vehicle. The vehicle arrived in great condition. This was my first time dealing with this dealership and I can't think of anything negative to say. Overall an exceptional experience.
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