LUV Kia of Jamestown

1700 Washington Street

Jamestown , NY 14701

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What Others Say

A coworker recently purchased a certified pre-owned vehicle from your dealership. Within 2 weeks of the purchase she discovered that the emissions inspection was over 2 months overdue. When she reached out to you, she was told that the emissions inspection had been done but the service department "forgot" to put the window sticker on. Sales Manager insisted that the inspection was current but failed to provide any documentation. CarFax indicated the inspection was last performed 14 months prior. Now, a week later, on her way to work, the car stopped working and she had to sit on the side of the road for `15 minutes for he battery to recharge so she could proceed into work. upon reporting this issue to the dealership, she was told they could not even look at it until tomorrow. At this point, she was not given a loaner vehicle and has no way to get home tonight and back to work tomorrow. I would consider this ZERO STARS for service after the sale. I certainly will remember this in the spring when I am shopping for a new vehicle myself.

Anthony took great care of me and got me into the perfect vehicle. I'll definitely be returning for my next one!

Great bunch of guys!!!!!!!!!!!!!!! Very helpful and understanding. Got us in and out as quickly as possible.

matt is amazing, demetrius as well. the tech that worked on my vehicle came in during his personal time off to get the job done for me and i couldn’t thank the svc crew enough. <3

Excellent job by service men. The only problem was that they all went to lunch at the same time requiring us to wait an additional hour for them to come back to finish the job. So, that made our wait time from 10:30 am to 2:00. No loaner car available to go to lunch. Hubs had a doctor appt at 2:30, so it was a race.

Even though I had to return because a part was not ordered, Matt hurried us through :) My husband has Alzheimers and I have to take him with me and Matt was very understanding :)