504 Lee Street
Montgomery, WV 25136
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My husband and I had a terrible experience here. We saw a very attractive car here with low mileage, talked it over for about a week, then called the dealership to ask if we could come in for a test drive. When we arrived, the salesperson we had been dealing with was plenty courteous, but his manager came out and said something along the lines of "Let me make this simple for you: No." We're a young couple who showed up in T-shirts and jeans, and it became clear from the conversation that he had taken one look at us and decided we weren't serious buyers. I told him we were here to buy, and after several doubtful prodding questions about how we planned to pay for the car (cash from savings), he told us we couldn't test drive it if we weren't going to buy it on the spot because they didn't want to put any miles on the car. He didn't talk to us, he didn't try to feel us out, and he offered no alternative solutions (like just sitting in the car for example). He didn't even try to direct us to any other cars, just told us no and then tried to explain away why. All in all this was probably the worst sales experience I've ever had in my life.
This is the worst dealership I have ever dealt with. Poor customer service. They never even washed the car or cleaned it out, and it was brand new. They give you the run around and will not call you back. I have never been this disappointed about a car purchase in my life.
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