181 Adair Road
Branson, MO 65616
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I apologize for my comment, but wth? Nothing but bad reviews? I think I need to test drive a car, but it, and see if it really that bad. Warranty, guarantees, contract, cash. I will be reviewing again
Just purchased a NEW 2023 70th Anniversary Corvette. Pinegar Chevrolet is one of the very few Chevrolet Dealerships that offered this Corvette at MSRP, when most were and are selling for $15,000 + over MSRP. From Sales, Finance, and Service departments they gave Special attention to detail and cared for my new car as if their own. A Special Thank you to Chuck Bristow for taking me through the ordering process and helping making it a smooth transaction.
I contacted them both through this service and on their own website.. They never responded. It was a complete waste of my time. Sad too. They had the car I wanted and I had the money in the bank. If the sales end of this dealership is this inept, I hate to think what the service end would've been like.
My '19 Corvette was in service here because I trusted them more than Reliable Chevy. Reliable always seems to make things worse and just rack up charges. Fast forward. My car sat here over a month, now before we start I understand parts can be sometimes backordered and they have no control over that so I will give grace. They gave me a free oil change for the long wait. Ok. Fine. What I WONT give grace for is that my car was running "out of character" since I got it back, but dealt with it because maybe I thought new injectors, etc yes maybe it will run a little rough idk maybe they need to be broken in or maybe the ecu needs to reporogram itself and will auto correct. NOPE. I finally got tired of it and called GM Corporate CS. I took it to the GM customer service recommended shop for my Corvette that was given to me after calling the 800#. Out of the way, but I took it anyway. Turns out Pinegar overfilled my oil by 2.5 quarts with my "free oil change" !!!! My Corvette! That was causing a range of issues and bad drive and idle. Like what? You are a professional shop Pinegar. Are you kidding me? Do you not check your work? Very upsetting. I like the service office staff they are great, but I no longer trust the service or the mechanics if this is what happens. We should not have to double check your work. That is absurd. Trust is key. Resolution: 1) I went to the shop GM Corporate Phone Number suggested based on experience and reviews. NOT based on my choice. It was out of the way but did it on GM recommendation and 2) GLAD I DID. If service can't properly give a "free" oil change without doing damage, then I'd rather not have a "free" oil change. I did not request that. I'd just rather have dealt with the fact my car was taking a while to repair. I know it was not their fault on waiting for parts. Again, Pinegar desk people have always been good. Service Techs, however, 2+ quarts OVERFILL on a Corvette...NOT ok. Glad it was resolved. It could have been Very bad. Car runs like I expect it to now.
Have not heard from them ! My entire adult career as been in the automobile business. Salesperson , Sales Manager , General Sales Manager , General Manager and dealer. One of the keys to success in the automobile business is FOLLOW UP !
this a great dealer ship i talked to mike he was very helpful knew his job he showed me the exact truck i asked about
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