2695 East Isaacs Avenue
Walla Walla, WA 99362
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I would not recommend this dealership to anyone. Worst experience we've ever had with a dealership by far. Sold us a car with multiple problems we were not told about such as non-working AC, we bought the car during winter months, that they then wanted to charge us a fortune to fix. Taking the vehicle in for services is a nightmare as well. They once had the vehicle for a week just to give it back and say they found nothing wrong with it. We were charged a large detection fee and were then stranded on the side of the highway when our allegedly perfect vehicle broke down completely. They are the definition of slimy used car dealers.
It lacks customer service and respect And they are very slow at getting their service work done
jim cranston went above and beyond to explain all about the vehicle we bought. he even came to our house to make sure we understood all the techy stuff on the vehicle. b&v hampton. thanks jim.
Service was done on time with a reasonable price. Professional and courteous staff. Will come back
Victor and Junior are the BEST! They are professionals: friendly, knowledgable, kind, and thoughtful. They know their job well. The mechanics always do a perfect job. It is worth our travel from Kennewick to CDJR. We know how we will be treated and the work gets done correctly and honestly. Highest of recommendations for this business.
Excellent experience at CDJR of Walla Walla, Trevor was great to work with, totally professional.
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