621 Brevard Rd
Asheville, NC 28806
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Worst car dealership ever, the sales and service departments are both awful and have been lying so long I don't think they even know they are doing it. Every time a car is brought here for service, it leaves in worse shape.
The service department at this dealership is the absolute slowest in existence. They will say they are waiting on parts and then not start the service until 2 weeks AFTER the parts are received. Want to touch base with your service advisor? Not possible I left 9 messages and called/texted dozens of times tonget zero communication. This place has cost me thousands in addition costs due to thei r incompetence.
I needed a car for my daughter in a pinch. Jackie, Steve, Zack, and Edgar were all accommodating and gracious. There was no crazy padding on the quote, and they were willing to listen and talk. In the end, my daughter was thrilled with her car, and I was thrilled at the good deal.
What a fantastic dealership...and what fantastic staff! Especially Jackie Oleksik, who spent hours helping me with the purchase of my new 2025 Tiguan. Thanks to Jackie, the car-buying experience was pleasant rather than filled with angst. Because of her professionalism, knowledge, and kind manner, along with her constant communication, I would highly recommend Jackie and Flow Volkswagen of Asheville.
FLOW VW of Asheville gets 5 Stars for many reasons, one of which for having , JESSE COLE, my Tiguan Salesperson. This man knows his VW products. I have been buying new cars and trucks since 1977 and Jesse by far has made this Tiguan sale, the smoothest, and most comfortable ever. Flow Volkswagen has a great Employee representing their Brand. I highly recommend Jesse Cole to anyone interested in a new Volkswagen. Awesome, No Pressure experience. Rich W..
We had a great experience buying our GTI from Jesse Cole! He is very honest and easy to work with, and he is very knowledgeable about the cars he sells.
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