10705 Island Avenue
Island City, OR 97850
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I would not do business here guys live a year later the transmission goes out transmission cost is $7000. Their answer to me was well. It had a little bit of life left into it this pick up I have always babied because the first day I drove it. I said it was slipping a little bit. They said it was perfectly fine. That's what it does. I'm not a mechanic so I took their word, a little behold it goes out. I've babied this since I bought it. I only tow when I need to. It was a 2015 ram 2500 with a 6.7 diesel engine state of Oregon not supposed to sell deleted diesels and let be hold I found out this one was deleted. The legacy never told me that it was deleted they just told me I didn't have to use def. And as somebody that's never owned a diesel I didn't know. So I'm wondering if this had to do anything to hurt why the transmission went out if it was a program right or anything? nobody has reached out to contact me about anything to make this, right? The response was well it must had a little life in the transmission since it lasted over a little bit over a year. Thanks legacy never will do business with you guys. I will let everybody know what type of company you guys are. I will leave reviews everywhere that I can to make sure that nobody has to go through what I've gone through. Here is their exact response We are sorry to hear about your transmission issues. It's very hard to estimate the life of a transmission if it is shifting through the gears correctly and the fluids look right. Since you purchased the truck a year and a half ago, it clearly had some life left in it when you bought it but a big unexpected expense like that is frustrating at best. I assume from this that you did not buy the warranty we offer all customers when they buy a used vehicle and It sounds like you may have already gotten it repaired Really do they think most people have $7000 just lying around
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.