I had a very positive experience at this dealership. Every staff I interacted with was very nice.

Dishonest Practices, Bait-and-Switch Financing, and Broken Promises* This dealership misled me at every turn. Despite advertising "90 days no payments," they refused to honor it unless I used their preferred lenders—a condition hidden until I was pressured at signing. I explicitly requested financing through **VW Financial** (my prior lender) and was assured it would happen. Instead, they secretly switched my loan to another lender **two weeks after purchase** without my consent. They also ran my credit with **4 different companies** without transparency, unnecessarily damaging my 750 credit score. Despite a strong payment history and excellent credit, they prioritized their kickbacks over customer trust. **AVOID THIS DEALERSHIP.** Their sales team lies to close deals, and their finance department manipulates loans post-sale. Secure your own financing beforehand—do NOT trust their "offers." What they advertise and what they deliver are entirely different.

Was told pricing on an ID4 and went it and it was completely different. Horrible experience. They just tell you what you want to hear to get you in there and then give you completely different information. They acted like the person telling us the specifics was wrong and they can't do that. Crazy because the guy said he was the internet sales manager.

Brought my car in for service in Octobrt 2023 and they still have it. That is over 3 months Today is February 17 2024.

I have been coming to this dealership for the last 5 years, It has always been a pleasure. Yvette has been helping me for years, and she is my go-to service tech. She's a very honest and kind person. We only go to the dealer to purchase cars or service.

Was really pleased with this dealership. Everything was fast and easy with my service. I definitely recommend.