Did a great job repairing on my Chevy equinox 10/10 I recommen the staff was very friendly and kelp in touch while your vehicle was in the shop

Dealer needs another electric and hybrid expert;quality of work is good but quicker response would be appreciated. I asked the person who answered the service phone about whether I should drive (1/2 hour) or have car towed (coolant temperature had been as high as 123); she consulted another employee, and advised me to get a tow. Cost me $150, probably unnecessarily.

Vladimir handled our issue with utmost courtesy and professionalism. When our service was completed, we were confident that there was no better place to bring our car.

Like service advisors. Seniors need your driver back do not like or trust Uber. Also It is hard for Seniors to pay an extra credit card fee. Jim Ellis always felt like a family caring place. Not anymore. All business. My two advisors have been there when your place was family oriented and I did appreciate both fellows. My advisor Vladimir is always very helpful and worked with me first week then went on vacation and made sure I had Luis for my second weeks appt. These two men are assets to Jim Ellis. They are the two men I can trust to help me. Your Manager did get me your former Driver to take me home so I did not have to wait there the whole day for my car. Hoping you can correct these two problems. You need a Driver and to not charge an extra fee for credit cards. We are on fixed incomes.

Excellent experience with a supportive sales team from start to finish Service far exceeded my expectations. It's great to see customer services being displayed at the highest levels.

Ron did a great job. Made the experience easy and fast. Thanks everyone Bobby johnson