5300 Highland Road
Waterford Twp, MI 48327
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After a fairly good experience purchasing our new to me used vehicle (a 3 hour wait to finalize the paperwork) with a good price. I had a verbal agreement with the sales person to provide me with the second key fob that was at "the other location". After I left happy, I am now not. They tell me it is not a requirement to provide a second key for a used vehicle (and I agree with this statement). But this was a factor in my decision to purchase this vehicle as I need 2 keys. When I contact the sales associate they tell me they will talk to the manager and I never get a call back and always the brush off. So I am sorry to say, what could have been a very good experience has now been tainted by a key fob and poor follow up after sales. So my families future car purchases will not be through Feldmans or any of their branches and I recommend to any that read this... If you are dealing with Feldmans make sure you get it in writing if you expect it to be done.
Deandre is the best! Best customer service, got me in and out with a great deal! Always go in and ask for Deandre!!!!!!! -mellymel<3
We had one of the best car buying experiences ever with Kyle Ross. He delivered as promised. Went above and beyond. Closing was quick and painless. Thanks for everything Kyle. Tim and Natalie Gardner
Deandre is the most personable salesman I have ever met, he is kind & professional! He truly takes the time and effort to find what you want and not what he wants. He is honest & that is the last word I’d ever use for a salesman. I have sent everyone I know to see him. No one deserves 5 stars more than him!
3 minutes ago Recently bought a Silverado 2016 on 12/26/19, however the brake pads and rotors were replaced on 12/13/19. They squeaked after 2 days of having the vehicle, not to mention the battery was weak and barely started after purchase. Three days ago got the battery replace for free at the dealer and brakes worked on twice only to continue to squeak to this day. Currently waiting on a phone call back from the service department for the breaks hasn't even been 30 days, horrible
Gordie was awsome. Answered all questions with absolute clarity. Dealership very clean. Enjoyed test drive without having salesperson with us. Drove car home on expressway in the rain and it handled very nicely.
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