It was an okay visit. Just got my oil changed but I specifically asked for my tires to be filled and Elisa even wrote it on the maintenance checklist for the service department...but they never filled my tires & they never even filled out the checklist like they're supposed to...checking off all the things they looked at & completed while my car was back there. Of course I didn't know my tires weren't done until I was on the freeway a few miles away. I called & talked to Elisa and she offered to have me come back...but forget that. I shouldn't have to. Had they even looked at the checklist & completed it...this wouldn't have been missed. Elisa was nice enough to offer me a credit on my account for next time due to the trouble. She is the only reason I gave 4 stars instead of 3.

My service advisor, Elisa was awesome. It's really cool how they sent me a service video also. Aaron was my tech. My service was handled quickly and I appreciated that so much.

On time, fast service appointment. Great explanation of future work that may be required to be preformed.

Teresa was great! The entire service department was very friendly and accommodating. I highly recommend getting your work done with Serra Kia!

Everyone I have dealt with at this dealership has acted like I matter. Questions were answered completely and I have never felt that there was insufficient time to help me.

Everyone is kind and very knowledgeable gives me peace knowing my vehicle is takin car of.