174 North Main Street
Ansonia, CT 06516
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Drove 2.5 hours to buy a car sight unseen other than on cargurus. Upon arrival the car my son and I were looking at sat out front of the shop, which to our surprise was a small auto shop and not a dealership. The clear coat of the car was a bit of a mess but the paint itself was good. Dan graciously dropped the price by 500.00. We noticed one of the tires had a splice in it, which Dan had replaced. I asked about a 30 day warranty and was advised that everything would be warrantied but the clutch. Dan later insisted he said he would only warranty the car until my son and I got it home. Never heard of such nonsense from a reputable dealer! 9 days later my son was stranded as the car would not start. I called and left a message and did get a call back. In fact calls were returned by Steve, the mechanic, several times, but never from Dan the owner! After much negotiations and having to take the car to another mechanic and spend 325.00 to get the car fixed, I was told by Steve that there was not money in the budget to reimburse me! So I have to wonder if the 500.00 drop in price was because it was known that the alternator was going to crap out only days after I bought the car!! It's a shame that Dan does not back up what he sells. It turned what would have been a great experience into a lesson learned and has caused me to retract any recommendations my son and I were giving. I simply cannot recommend a place that does not make good on the cars sold that have faulty mechanical issues 9 days after purchasing it.
My wife and I cautiously approached this dealer due to previously written terrible reviews by others. In Jan 2017, it was 1.4/5. My wife almost walked away without EVEN driving the car. Our experience was with them were superb!! Nice knowledge, honest, straight dealer with common sense and nice attitude about negotiating price. Both Scott (sales) and Dan (owner) were on top it. They were even concerned about us getting to their dealer in a snowy condition. The Ford Ranger we bought is as happy as a clam at high tide and we are lucky to have bought it from these guys!
I bought a 2003 Dodge Ram 1500 from them, they sold it to me without heat in the winter. They said they would fix it because it was under warranty, so I dropped it off. It was in the shop for at least a month without a loaner, my wife was driving me to work. I called multiple times finally they said it was ready. We drove there to pick it up only to be toldit wasn't ready. Finally they called a week later telling me it was ready. We went to pick it up again. When we got there they told me they broke the dashboard in 30 different places and also broke the radio antenna off my radio. They replaced the radio with a used faulty radio and told me that they would replace the dashboard. After months of calling nothing happened so I gave up, I have a broken dashboard and still no heat on the drivers side. I have since replaced the car stereo myself. Buyer beware Scott will lie his xxx off to you and Danny doesn't give a xxxx....a real shady place.
Needed a car immediatly. they had what we were looking for in our price range. Negociated the price and looked at the car. Saw some things wrong. promised to be fixed. went to pick up the car and after being told it was taken care of found it was not. promised that if we bring it back it would be done. two or three times later some of the work was done (with used/faulty parts). now after about three four months find alot more wrong and that the car was actually unsafe all this time.
I bought a 06 vw gli from them only to have engine light come on the day I get it and that's after waiting a week to actually receive the car which was not even washed. Then coil packs air recirc motor fails. Then clutch hydraulic system fail they actually send Mike to my house who promises to have it picked up the next day. I get home from work to find that it was not picked up and they actually said I needed to have it towed there myself. I have filed a complaint with attorney general a recommend everyone else wronged by them to do the same my car still isn't fixed after I spent 7000$
We came to these people looking for a reasonably priced car. They showed us this Honda that they had just received and said it was in great condition. We took a look at it and it was a nice car! Had a nice stereo system in it and ran beautifully. We got the car a week later after they talked us into getting a loan... The car came with a different stereo system than the one that was originally in the car. After the first month of driving it the car needed a radiator, head gasket, timing belt, water pump, ignition coils, spark plugs and the car still runs like xxxx. If you want a car you need to put a lot of money and time into.. Then go here.
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