Tell us about your experience with Hyundai of Cool Springs.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I bought my new 2027 Palisade SEL Premium from Hyundai of Cool Springs because my brother, John Myers, has bought several vehicles from there. John told me that Shane Walsh was great to work with, and Shane most certainly was fantastic to work with. Shane did not pressure me and he was very accommodating, spent a lot of time explaining the many features on my car and answering my questions. The technology is overwhelming, and Shane has offered to help me in the future whenever I need it. The Palisade is beautiful and exactly what we were looking for. Denzel Petway was also very helpful and nice to work with completing the financial paperwork and extended warranties.
Excellent experience quick turnaround kept me informed on what was happening. Met the time commitment they promised
Fast and excellent service. Knowledgeable and friendly service staff. Would recommend to anyone needing service for their vehicle.
The service dept. Is staffed with pleasant, professional, and knowledgeable service advisors. Tanner Hunter provided exceptional customer and vehicle service.
We recently purchased a new Hyundai Tucson from Hyundai of Cool Springs and had an outstanding experience from start to finish. Joel Marks was fantastic to work with. He took the time to understand exactly what we wanted, kept us updated throughout the process, and made sure everything went smoothly. We especially appreciated his communication while we waited for our vehicle to arrive. Beyond being knowledgeable and professional, he was genuinely enjoyable to talk to, which made the entire experience even better. We also had the pleasure of working with Victoria Knox in Finance. She made the paperwork process quick, seamless, and stress-free. She clearly explained everything, answered all of our questions, and never made us feel rushed. Our Tucson was delivered in excellent condition, exactly as expected. The entire team provided exceptional customer service, and we couldn't be happier with our purchase experience. Thank you, Joel, Victoria, and the Hyundai of Cool Springs team!
Peyton Williams (Sales)) and Mark Salvino (Finance) were very pleasant and helpful in the process of buying our second car at this dealership. Thank you Peyton and Mark!!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.