600 Straits Turnpike
Watertown, CT 06795
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Leased a Taos. Joe in sales was great to deal with. Very patient and informative. Helped us with questions about both purchasing and leasing on multiple vehicles. Would very much recommend him and Valenti when leasing or purchasing.
John and Mark in the service department went above and beyond. They were able to fix my wife’s Passat free of charge under the emissions warranty, which was very surprising being the age of the car. It was a bit disappointing when we first brought the car in finding out the the part needed was back ordered and could take quite some time to get in. Needing the car to get back and fourth to work John and Mark were able to get us a loaner car for the extending period of time making life a whole lot easier. This was way beyond what I expected.
Called in and spoke with Jeff on a used Jetta Sportwagen diesel, he informed me that the car was just sold but they have a twin. On my way to the dealership Jeff called and explained he had an appointment but to come in and he will have me work with John. John had the car i wanted ready and waiting, we put together a fantastic deal and i picked up my new car just a few days later! Wonderful easy buying experience.
After a lot of research on hot hatchbacks I wanted a GTI. I worked with Ben Wetmore to schedule a lose time to test drive the car. I choose going to Valenti over every other dealership because it was the only one who wasn't constantly spamming my email with bad information or not answering my questions. I think Ben could tell I wasn't super ready to purchase but wanted to let me know he'd be ready to help. When I got to Valenti I met John Gehm who was able to get me in a test drive, and allowed me to have both cars next to eachother so I could compare trim levels of the GTI which really helped finalize my purchase. John had to find the car I wanted from another state, and kept great constant contact via email even when he was not currently working (thanks john!!!). I believe John has a great ability to relate to his customers. He knew I was looking to buy a performance car and understood I did most of my research so I did not need to be told many features, but he was happy to explain them to my significant other. When it came time to receive the car John and Steven P made the entire process quick, I was ready for it to be a painful 1-2 hours and I was in and out of the finance office in 10 minutes. I would really recommend you visit John for a no hassle experience.
John was our sales person he was extremely patient with us and was able to answer all of our questions regarding the atlas. I would highly recommend John for your next purchase we bought an atlas from John and we are highly satisfied. Thank you John
My husband had seen a CPO and made an appointment with the salesperson, Mike to bring me next business day to test drive the car. While we were waiting for Mike to finish his walk in customer, another salesperson took his customer for a test drive in the car we had and told us to wait. Mike returns to us, 20 minutes after our appointment time only to inform us that the other customer had bought the car. This was infair because somebody else was taken for a test drive while we were in waiting. We obviously had walked in the dealership first. Never again will we visit the dealership
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