Ken Garff Lexus of Santa Barbara

350 Hitchcock Way

Santa Barbara, CA 93105

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Professional staff. Sales rep was very knowledgeable about the product including the technology and other functions.

Presently under construction but we worked through it. Sales associate very knowledgeable and pleasant to work with.

Chris Williams is an exceptional employee of your dealership. He is the reason we drive 2 hours one way to have our car serviced. Chris always goes above & beyond in his role as service representative. He is an asset to your dealership.

Perfect - responsive and co toned communication was excellent An all around good experience with the several service people I dealt with - excellent

Made an appointment via phone bot for the next day and everything was on time and easy.

Did not appreciate the time it took to get through financing, with all the added package costs. Should be standard features included in total pricing.