My experience working with the team at Coachella Valley Volkswagen has been an absolute pleasure. As a lender, I have the opportunity to work with many dealerships, and I can confidently say that this team truly cares about their customers. Cesar Aguilar consistently goes above and beyond by negotiating with us to ensure his customers receive the best possible rates and financing options. He is a strong advocate for his customers and always strives to secure the best deal for them. The finance team does an outstanding job keeping transactions moving smoothly and efficiently. I have personally received exceptional support from John, Rafael, and David, who are always professional, responsive, and committed to getting deals done the right way. In this industry, trust and relationships matter. As lenders, we naturally prefer to work with people we like, respect, and trust. Coachella Valley Volkswagen has earned that trust through their integrity, professionalism, and customer-first approach. They are truly one of the most trustworthy dealerships I have had the pleasure of working with. Thank you all for everything you do. – Yukary Hernandez

James and the VW dealership was beyond belief in service , kindness and Plus plus plus. James Granger is an example of a human being in service. Gives me hope for the future. And I just met him the day I bought the car.

have been a loyal customer for over 10 years at this dealership and I will never get a VW from them ever again. I told them that I'm a struggling single mom and they acted like I was getting a good deal on a Jetta and then when all the paperwork was done, they pretended they didn't Realize that I was returning my lease. I received a huge bill today for my VW trade-in lease and the car salesman here are literally so shady. I'm a teacher and I literally give so much to children every day and I hope these people realize that they are not helping people or doing good deeds at the end of the day, they are literally screwing people over so they can make money Any way they can.

James sales person and Caesar general sales manger went above and beyond to get me approved and they stayed well passed closing to make sure I was happy. I started with Moss brothers and the customer there was horrible! And I was so impressed how ceaser never gave up when we had trouble with my social number. James is still is helping me after the is final

Absolutely an amazing experience with Rob in the service department at this location. I had owned VW's in the past and left the brand for 10+ years. Recently decided to come back; however, had a minor issue that needed attended to. Went to another dealer (not in town) and had a horrible experience. Decided to come to Coachella Valley VW, as my neighbor had recommended and what a difference. My issue was taken seriously, addressed and fixed. Along with the challenge I had, I was recommended by my friend to do a few additional things, which Rob was more than happy to assist with on my new GTI. In addition to Rob, I was to commend the young man who picked me up with the courtesy ride (apologies I forgot his name) - extremely kind and a pleasure to talk to on the ride from the North side of town. So happy I found this dealer and will be doing all my services moving forward, if they all continue like this! Thank you Rob, the kind gentleman who gave me a ride and Coachella VW!

Fantastic! Best car buying experience in my 74 years. Very pleased with Juan Valenzuela assistance and knowledge. He found exactly what I was looking for in a pre-owned vehicle. This car buying experience couldn't have been any easier. Thank you Juan, David, and John.