This dealership over promises and under delivers. They promise and promise they will take care of everything you need. Instead they lie and treat their customers like crap. We absolutely love our truck we bought. We wish we would have never bought our truck from this dealership. Amanda in finance is fantastic, John in service is great as well, Richy our salesman was also nice to work with. The rest of the employees are rude, condescending, and disrespectful. We were promised we would be taken care of and that all our needs would be met. None of our needs have been met. We kept trying to work with everyone. At this point we just keep being disappointed. If this is how they treat someone who buys a brand new truck I can only imagine how they treat other customers!

This dealership always gets me in quickly, is friendly on the phone and in person, and I feel like they are honest and upfront about the work that will be done. We’ve bought all of our trucks from Gilchrist in Tacoma, and love that there is a branch in Port Orchard to make servicing them more convenient. On my last visit I spoke to Hailey on the phone, Joe (parts) on the phone, and was helped by John in person, and all were great to work with. The guy in the back who actually fixed the problem in less time (and for less money) than anticipated deserves a shout out too! Thank you!

Fast and convenient. John was professional in the way he conducted business. Made me feel welcomed but had me out the door with maintenance complete in about 30 minutes.

Customer service was excellent. I received notifications by phone on my car’s service. They didn’t fix my transmission issue however they changed my engine oil and oil filter.

Dealership was very nice an on time even though I was late car was clean and taken care of very pleasant experience . Thank you

Love it and thank you for all that you do. Have a very blessed day.