Camping World took over 5 months to glue down 2 floor slats, fix a door hinge, glue accent lights, and replace a faulty refrigerator. No only were they slow, when I got my unit back the black tank was 1/3 full (SO GROSS!), they left greasy dismantled stabilizers on a bare bunk MATTRESS, there were small xxxxxxof water on the floor near the new fridge and they killed a battery! When I dropped it off at Campimg World, all tanks were empty, all lights off, the battery kill switch was set to off, and any greasy parts were left in the storage compartments - not uncovered on a mattress!! I guess this is a waste of time to even list these things but I cannot express how disappointed I am with the Camping World’s service departments in Byron and Woodstock. Sloppy, trashy, inconsiderate, unprofessional, and just all around horrible. So nasty. Who uses someone else’s toilet and doesn’t empty it???? I would say unbelievable but it seems like par for the course for you guys. I’m sharing my experience with the BBB and every online forum I can find in hopes that what happened to me doesn’t happen to anyone else. Worst service department experience and the warranty program is a rip off.

Service Dept has been non responsive to all the issues reported since we purchased our camper in MAY 2022. We've only been able to take 3 trips since we purchased it 8 months ago! Do not be hasty in making a purchase with Camping World. Do your homework and shop around.

The sales and service team are dishonest and unprofessional. They sold me a 2019 Dutchman Atlas with electrical issues in the control panel. This was never revealed or discussed during the sale. During orientation everything was working on the camper. When we drove off the lot and took the camper home the problems began. We hooked up the power and the slides, awning and ceiling lights do not work. We have attempted to call several times but no one will call us back. In fact, they hung up in my husbands face when he asked to speak to Larry in service, after he mentioned we had a 2019 Dutchman Atlas. They know the sales is fraudulent. My husband and I will be seeking legal advice.

Very trifling place of business. No one knows anything about campers. Tried to buy a unit but the VIN was faulty. Don't waste your time.

Very poor customer service at their service department. My camper is 3 months old, I returned my camper to the service department within 1 month to repair the stove exhaust fan and lights not working. Took it camping and the exhaust fan didn’t work. Took it back and they ordered a fan motor 3 weeks ago. Now Mathew will not return my call for an update.

Went in with slide section issues while traveling from michigan to Florida. They took good care of us fixing the issue and made us feel welcome while we were there. The diagnostic guy and service manager were awesome! You should be proud of this team and store