3040 Northwest Gainesville Road
Ocala, FL 34475
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Horrible Dealership They do spot delivery. Lying about a done deal. Lost trade in & a lot of $. Lied to police. Please BEWARE LIFE RUINED FOEVER
Horrible. We bought a Motorhome and three hours down the road it died. They would not come get it or us. We were stranded 6 hours from home. We had to pay over 3000 in repairs just to get it home. Liars liars stay away.
They sold my daughter a used camper that had a few things that needed to be fixed. They told her they would send someone out to the campground to fix them and never did. They would not return her calls. She kept getting sick and then found that the camper had black mold growing in the walls. She ended up having to let the finance company repossess it because she couldn't live in it and couldn't pay for it and apartment rent too. They sold it for parts for less than $2,000 and now she owes $8,000 to the bank for something she no longer has.
Had a pleasant experience during our trade and purchase mainly due to Sales Associate Bobby Santos. Had a few slight hiccups but Bobby took care of everything and took care of us. Would highly recommend doing business with him without hesitation. Thanks Bobby!
Worst experience I have ever had buying a high ticket item. This dealership was extremely dishonest. We traded an RV that had water damage and mold, which made me sick. Had to sleep on a mattress on the floor at my son’s house for months while we shopped for a new RV. We fully disclosed problems with our RV, and told them I had been sick from mold exposure and needed a unit that had never had water damage. There was a used DRV on the lot that we liked, it was reasonably priced and we asked if there was anything wrong with it. They said absolutely nothing; we inspected for any water damage the best we knew how and didn’t find any, slept in it 2 nights to see how I would do and had no reaction. We bought it, and within two weeks I was sick again. Then we discovered water damage in a slide and black mold. Then found even worse water damage in the bunk area. We were able to connect with the previous owner, as his email address had been left on the apps on the smart TV in the unit. He said he had traded it due to water damage, and the dealership knew full well of all issues. He said it then sat on their lot for seven months, some of the rainiest months we’ve had in recent history, and soaked up another few gallons. So they knew it had all kinds of water damage, they knew I had been sick from mold exposure and needed something dry, but they lied and sold it to us anyway. I wouldn’t do that to my worst enemy. Shame on them. I’m back on the floor at my son’s house.
I had posted a bad review vmbut took it down. My problem was solved when we went in. A few employees handled the problem wrong. It could have been taken care of pretty easily. I am thankful it was fixed today. Veronica handle my complaint well. Thanks to Tom problem solved very quickly.
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