Please update the areas marked in red before submitting.
How would you rate Ben Cauffman?
How about Tom Kelley Volvo Cars?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Went above and beyond on every expectation! We appreciate the experience and everything they did for my family.

Dealership is always welcoming and the employees are very supportive of each other. A true team atmosphere. We love working with Ben Cauffman. We have purchased 2 cars from him. He is very knowledgeable of the product and what is coming in the future. We have stopped by the store to ask about new cars and services and how options work on our current car, and we have enjoyed chatting and catching up. He explains what options may be better than others for our way of life. He is spot on every time! This time, we purchased an XC60 Hybrid. Ben was well-prepared when we arrived with a choice of two cars. The sales process went so smoothly that we drove our new car home that day! Such a dream to drive! Thank you, Ben and the rest of the team who helped us through the process. Nate was very welcoming and helpful at all times. Josiah help explain so many options on the car not once but twice! Thank you, all.

Ben at Tom Kelley Volvo made the car buying process so easy and efficient for me. They catered to my request of having the vehicle delivered, sent a product specialist (Josiah) to explain the XC90 in great detail and had all the paperwork ready for me to sign. Super impressed with the efficiency and preparedness.

Highly pleasing experience. Many choices and opportunities to get what I wanted most. Every person I worked with was kind and helpful. Truly genuine staff who wanted me to be pleased above getting a sell. I was truly sold a package instead of a product.

My wife and I had a very positive experience all the way around! We would highly recommend any of the Tom Kelley dealerships in the Ft. Wayne area. Ben Cauffman was incredibly helpful with the purchase process.

Very knowledgeable about the vehicles. Also when you have an issue they are very prompt and professional.