76 Auto Mall Circle
Mesquite , NV 89027
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administration Dept.
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I just bought a new 5th wheel here, Victor was very patient and helpful even when my credit union presented many difficulties. I couldn’t be happier with my experience there, Victor definitely earned a repeat customer (and I drove over an hour from Vegas).
Not only was my buying experience amazing . I came in today for my complimentary oil change and that was just as amazing . Dalene was waiting for me when I pulled in , she was so nice . Also the BEST part was when Dalene went over the inspection of my vehicle from top to bottom they didn’t insist on any unnecessary add-ons just for me to spend money! That also means they clearly did sell me a good vehicle in the first place . That is definitely hard to find these days ! They are most CERTAINLY a top notch dealership from sales to service !!
I purchased a vehicle from Tyler and Trent with Finance today. It was the best car buying experience I've ever had. If all my experiences were this Smooth and unstressful I'd purchase a vehicle way more often . I would definitely recommend this Dealership.
We have received great service on both our 2016 Edge and 2007 Mustang over the past eight years. Dalene and Brian in the service department have always gone above and beyond with customer service.
I would not purchase anything from them. If you have problem, I can assure no one their cares
Worst dealership ever. I took my F350 in for a cab swap "Standard Labor Time Standards" calls for 4 hours. Nearly a year later after a complaint to Ford Corporate I was told it was done they knew I flew across the country and was picking up a moving trailer. Upon arrival the vehicle was not safe operating condition and they failed to provide required DMV vin forms and safety inspection forms rendering the vehicle uninsurable without a valid vin # Which left me stranded in Casino with a truck and trailer the DMV told me I could not operate without insurance. I was forced to abandon the truck/ new trailer and was told to sue then their Bond company Traverlers Insurance and Surity, seemed delighted to claim "our liability is only $5000" under a mechanics bond so sue Ford for the rest. Unfortunately for them this is a title claim on the dealers $100,000.00 bond. Now Travelers and Mesquite Ford have gone silent while being investigated by the DMV and Travelers Insurance by the Department of Insurance. The tech claimed my 2003 was "so old" he couldn't find wire diagrams. Failed to provide any written estimate. Truly utter incompetence.
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