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This is our second car purchased at IDE Honda in the last two years. Emerson Benner has been our sales person on both occasion's. He is great to work with and very knowledgeable of the vehicles. He also does a thorough job of explaining and showing car features/options.
It was a pleasure to work with Jennifer Flammia. We were unsure of which model CRV to choose and she offered unbiased information on several trim packages to help determine the one best suited to our needs. She was knowledgeable and answered all our questions. She has a great personality. We felt at ease and not pressured. She was able to give us a fair trade and discount amount. Jennifer acknowledged and appreciated that we have been long time customers of ide Honda. She was careful to show us all the features when we picked up the vehicle. Even setting up our phones. She made all the difference in making the car shopping experience a really good one. We worked with Kiersten in finance. She was just as professional and pleasant. We highly recommend both of them to anyone in the market for a different vehicle. Kathy and John Ryckbost
Ide Honda (and specifically Jennifer Flammia and Blake Gross) made buying a new CR-V a really pleasurable experience. All transactions were seamless, and yet relaxed and thorough. Any questions we had were answered completely. We are so happy with our new car!
Big, beautiful deals must be closed by the use of a big, beautiful pen. Who's gonna do it? You? You - Jen Flammia? Quite simply put, Jen is the gift that keeps on giving with her thoughtful, comprehensive, and comedic approach to selling cars. She deserves a corner office, seats in the new bill's stadium and a raise! My review from when we purchased back in 2024... 5-star car buying experience start to finish! Our IDE Honda sales consultant, Jennifer Flammia, got us into a like new 2022 AWD Honda Pilot Special Edition, black on black with only 18k miles! She was friendly, positive, enthusiastic, knowledgeable, funny, no pressure, and did i mention funny?! We were smiling and laughing the entire time. It was the opposite of going to the dentist. Try keeping a straight face when she busts out that big pen lol. Jenn with 2 n’s didn’t try to ride along with us on the test drive, which we appreciated. Instead, she just slapped a tag on the car, gave us a concise but thorough orientation to key features and said “go play, meet me back at my desk when you are done!” Jenn got us way more than we expected for our trade and even got the sales manager (Al G) to throw in the ASM, if you know you know. We opted for the cargo mat as well for full floor protection. When it came to delivery day, which oh btw she came in on friday, her day off, to deliver the car so we didn’t have to wait over the wkend, Jenn thought of everything. I liken it to being a highly rated uber driver who provides complimentary amenities to their clients or being an airbnb superhost. She had replacement velcro for our ezpass and a bottle opener on the keyfob - know your customer!! Business manager (Gerry) was great too. Got us a discount on no-deductible 6 year bumper-bumper extension and 7 years tire/wheel package from date of purchase. Total peace of mind at a reasonable price!
Relied on Jim Milella for service on 3 Honda CRV’s. Great attention to detail and sevvice. He’s the best. P. Debes.
Adam was great to work with. Answered all my questions and really listened to what I wanted. He made the process very easy.
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