Honest and all the synonyms that go with honesty Doesn't matter who you deal with at the dealership all do an outstanding job

Everyone is very courteous and helpful. You are always told how long of a wait it will be and promptly given details if more work is needed.

Everyone is very courteous and helpful. You are always told how long of a wait it will be and promptly given details if more work is needed.

I purchased a used vehicle from Mike Juneau's Brookfield Buick GMC last year, and a few months later discovered a mechanical issue that needed attention. The problem was something that really should have been noted or recognized during their pre-sale inspection and preparation. I reached out to the dealership, explained the situation, and provided the relevant details. The team was incredibly responsive, professional, and apologetic from the very first interaction. They reviewed everything quickly, took full responsibility, and agreed to cover the entire cost of the repair at the shop of my choice, no questions asked and no hassle. In today's world, it's refreshing to see a dealership step up like this, especially for a used car. Their accountability and willingness to make things right completely restored my confidence in them. If you're in the market for a Buick, GMC, or just want a dealership that treats customers fairly and with integrity, I highly recommend Mike Juneau's Brookfield Buick GMC. Fantastic experience, thank you to the entire team!

Ok, except residual oil (transmission) dripping from vehicle .. Been overall satisfied with the dealership..work done well.. pricing average..

Tim is one of the reasons I chose GMC vehicles, he is phenomenal! I know that he plans to retire in the next couple of months so I am very hopeful that his excellent service is continued.