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I have been going to Mercedes of Beaverton for many years to get my older S Class serviced. I do all my A and B services there. My 2001 S430 is 25 years old so I took it in to see why my SRS light was staying on. I asked Chris Walters Service Manager and Andy Jones Service Advisor to do a full inspection as it was time to check and update. They found five areas that needed possible work. I replaced my water pump due to a failing bearing after 25 years. I replaced the right seat child sensor for the SRS. I replaced the three motor mounts under the block. Their labor rate (pretty standard for a high end dealership is $235 per hour) so labor is not cheap but they use OEM parts and they have at least one mechanic who is really great on the older classic Mercedes. My car was almost $80,000 when new in 2001 so I like to keep it updated, Andy Jones my Service advisor owns a 2000 S-500 so he gets why I love my old S class. The dealership gave me a GLC AMG-63 ls a loaner as I was interested in it as a potential replacement for my Audi SQ-5. All work was done in a timely way and it was done well. The dealer gave me 10 percent off the total bill as a long time loyal customer and maybe because I am 80 years old. Anyway, I was happy as usual with the service and appreciated both Chris Waters Service Manager and Andy Jones Service Advisor taking care of me as always. They do a great job of keeping you in the loop with text messages. This job took a little while as with older cars parts often need to be ordered from California and sometimes from Germany.
Did a nice job servicing the car prior to delivery. Oil change, new battery, filters, front brakes and two new tires.
Andy Jones is an outstanding service advisor at MB of Beaverton. He ALWAYS goes above and beyond his call of duty. He makes me feel welcome and helps me with whatever I need regardless how busy he is. Andy is committed to a true dedication of customer satisfaction. He takes the time to explain issues and gives honest recommendations. I FULLY trust Andy and appreciate him very much. Rony Sager is the MOST knowledgeable and experienced technicians at the dealership. He has been taking care of my vehicles, and I trust Rony with all my heart! Great experience! Thank you! I so much appreciate you guys!
I very much appreciate the opportunity I was given to test drive three different cars.
Awesome. Chincha is personable and so professional. She listened carefully to what we desired and found us the perfect car. No pressure and a wonderful car buying experience.
It was a pleasant experience. And they were very helpful with the payment process Thanks
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