This is the most unprofessional "business" I have ever dealt with. Purchased a vehicle approximately 5 years ago, paid in full. Also purchased a warranty which was paid in full 3 years ago. Went to DMV to order a replacement title only to find out they had never released title to us. Contacted Automotion in November and requested they release title to us since the vehicle had been paid in full as well as the warranty years ago. Gave me the excuse of being a new owner of the business, used different records keeping systems, and it would take a bit to get me the required documentation, etc. The new owner requested I email my documentation to show proof of everything in which I did, in addition to providing links and the document needed to get our title. Have now emailed, called, gone in person (signs in window saying they're temporarily closed), and text numerous times always being amicable and professional without any response or resolution from them. Additionally, they blocked my number from being able to text them once I said who I was. Approaching almost 3 months later and still nothing. Causing my family a hardship due to not being able to sell the vehicle which we've been trying to do since contacting them to begin with. Now having filed complaints with BBB and proceeding to seek legal action and sanctions. Stay away from this place unless you're looking to get the run around or be scammed.

Dealer never responded to query from potential buyer. Makes you wonder if he even read it.

To say I’m unsatisfied is an understatement. When purchasing from the lot I was welcomed by friendly employees and was ensured through the buying process that the company prides themselves on taking care of their customers. I bought the truck, and a month and a week later the truck was no longer running. I had to have someone come look at the truck.. replace the starter, replace the transmission filters and fluids, had the truck towed to a shop, had to have a new transmission put it in the truck, while in the mean time had to rent a uhaul truck for over $500 a weekend for over a month.. over all I spent over $6,000. I was in touch with the employee I bought the truck from since the beginning of the issues. I was strung along as if they were going to help until it was determined that the transmission needed to be replaced. Then I was told they would not help. I then reached out to the owner Mike Plasser to rectify the situation. Mr. Plasser asked how I felt he could help, and I let him know that I felt that at the very least they should pay for half of the cost of the transmission replacement, which was a little under $2,000. He then decided to counter offer me $500(only if it made me satisfied), which I told him honestly felt like a slap in the face. He then told me that if they backed all of the vehicles they sold for 5,000 miles that they would be out of business… 👀🤔 chose a lot that ACTUALLY cares about their customers/reputation and has quality vehicles!

Bought a car for $13k, a week later find out it needs $8k in STRUCTRUAL not even mechanical repairs and they had “turned off” the service lights! They have refused to pay for or even help with the repairs on a car that is technically not even road safe!!! They were nice guys but obviously just out for themselves and I will do everything I can to make sure their dealers licenses are revoked!

I came across Automotion's website while looking for cars online recently. They have the majority of their inventory online, which is great if you don't have a lot of time to waste wondering around car lots. I inquired about a few different cars through their link and Eric got right back to me to answer any questions I had. I set up an appointment for a test drive and loved the IS 300 they had. I did have a down payment but not great credit and they were able to work with me and get me a great deal. I have had my car for about 6 months now and am still loving it and have not had any issues. They have great customer service and aren't supervisor pushy. I would definitely recommend Automotion to friends and family

"i bought a very nice BMW from automotion, and eric was really helpful with financing me!!! if u got bad credit and need a car this is where you need to go!!!! First off I want to say thank you to the guys at Automotion for the 2005 Pontiac GTO I just recently purchased. I was looking at 1 other one on a different lot until these guys warned me not to due to the auction it was just recently sold at. The other vehicle had a bad front end and the cooling system had failed. They gave me a clean carfax on the car in their lot and I noticed it has had a ton of services done on it. I am extremely happy that they stayed late as I drove from over 150 miles away to look at the car. They worked with the bank and with us and we even received a 3 month warranty on the vehicle at no charge. I am very happy with my purchase and love my new car! I am definitely coming back in years to come and I suggest these other people should research the cars they are buying. Thanks guys and keep up the awesome work!"