Tell us about your experience with Larry H. Miller Chrysler Jeep Dodge Ram Surprise.
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sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
parts Dept.
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Purchased a new car with Craig F., who went above and beyond for us, including a 4-hour drive. The website consistently had the wrong pricing on vehicles. I would call and would be given a different price; at one point, to the tune of $10k, so do double check pricing I don't know what the issue is. I never would have purchased from this dealership had Craig not been so great to work with.
Outstanding service from Efrain at Larry H. Miller Jeep dealership in Surprise. Helpful , knowledgeable , and genuinely cares. Quickly took care of me and made sure I had a ride home on his dime. It was an unscheduled drop off mid day. He made me feel like family, not just another customer. The Jeep Grand Cherokee Limited that i purchased from this dealership is one of the best SUV I have ever owned. This car isn’t just my transport to the trailhead, she’s the approach. She’s the first leg of the hike, the reason my boots get to see what the map missed and the reason I get back home.
Got an oil change was out fast great service see you again next time tyler
Ive had many friends buy new trucks and some had issues. Usually it ends there and the dealership avoids any contact after that. Can‘t let that one bad apple ruin the experience at Larry Miller. It’s not like the other dealerships. What I can say is once you made your purchase, the service department means business. Nowhere have I seen the flow I see there and they don‘t mess around either. The Techs are well trained and should they doubt their diagnosis in the slightest they pull another tech over to brainstorm and work together. These guys don‘t check the clock and wait for 1800 they stay late to make sure you are happy. Try it out.
They provide great customer service and take the time to make sure any issue with your vehicle is properly resolved. The staff is very helpful and attentive.
Brought my car into the service department today , I was extremely happy to see that “Sebastian Eshelman” came out to my car to check it in. It’s been a few months since my last visit and he remembered me! The honesty, clear communication, expertise, and exceptional customer care he gives, always makes me feel like a VIP. He will explain complex issues and make them sound simply, and handled the process smoothly and professionally. His charisma and has a magnetic charm, is clearly an amazing experience to be around in itself. Yes, even a simple service on my car was a great experience. Looking forward to another visit.
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