From start to finish, my experience with this dealership was nothing short of outstanding. The customer service team went above and beyond, treating me with genuine care, attentiveness, and professionalism at every step. Every question was answered thoroughly, every concern addressed promptly, and the entire process was smooth and transparent. The management team truly sets this dealership apart. Their approach was stellar—collegiate, collaborative, and incredibly supportive. It’s rare to find a leadership group that combines such high-level expertise with a personal touch, but they managed to make me feel both valued as a customer and confident in my decision. If you’re looking for a dealership where excellence is the standard and customer satisfaction is truly prioritized, this is the place. I cannot recommend them highly enough. Samir, Taneisha.(Audi Sales Staff)

Big help in finding the right lease once we decided the process went quickly and with out issue

This has an xxcellent team of sales and service people! I was so impressed by the experience my first time purchasing, that I purchased another very shortly thereafter. There's a reason they stay so busy!

Brent was extremely knowledgeable and helped me through the entire process which was an enjoyable experience. Would highly recommend him?

Alexi Alfaro was as down to earth and helpful as possible. Even though the dealership has a whole can be a bit overwhelming , with technology and its communication approach. Alexi Alfaro made up for it by not being to pushy. She kept it 💯 and as honest as possible. The overall experience would have been great. But the dealership needs to tone down on the amount of different interactions it has with one client. Keep it simple and not too much

Candy did an excellent job, all around with our purchase in January 2025. We saw the ad for the vehicle on the Internet in my 19-year-old contacted them. Fortunately, Candy was a sales person. Oh, she began discussions with, and three days later, signed the contract and drove off in the vehicle. I believe Candy went above and beyond the normal realm of salesperson, as she gave great advice to my 19-year-old concerning insurance, titled documents and in general. It was a pleasure doing business with her, and we would highly recommend Volkswagen at Fairfield and sales employees such as Candy to all our friends.