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service Dept.
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Klaben service is by far the best dealer service center. Joe greeted me quickly and cheerfully when I arrived. He conducted a walk around inspection. Went over updates the truck needed and addressed my concerns. When the work was finished he reviewed what was done and covered when I should come for my next maintenance appointment as he walked my to my truck. Thanks Joe for the great service, it's great being back in the Klaben Ford family.
I have purchased 2 Ford Rangers from Klaben in Kent. I keep coming back in large part because of the service provided by Kim Wolfram.
Louis and Justin were a pleasure to work with. They were professional and explained everything very clearly. Louis did a great job of asking questions to understand my wants and needs. The whole shopping experience was a breeze. Kudos to Mitch Ury too!
Extremely knowledgeable and professional, Mike's customer service is outstanding. Great experience every time. Thanks!
Working with Tim was like working with someone I had always known! It was a great experience!
Experience was positive in scheduling and communication from Klaben reps. Never happy to take your car to the shop...explanation, service, and communication provided a positive experience.
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