3033 Alcoa Highway
Alcoa, TN 37701
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Austin was patient, precise, informative and persevered in attempting to help us find our ideal vehicle. He compromised when necessary to gain our business. Unfortunately, we discovered that the dealership was over three hours drive from us which made doing business there next to impossible. Had we lived closer, we would DEFINITELY have done business with Austin at Harper CDJR.
When I called about a new RAM, the salesman was knowledgeable and willing to help me without pressure.
Service was excellent took truck in for warranty work got it back a day before they said I would mechanic stayed late to get the job done 👍👍👍👍
Good experience in the purchase of my new car. Great Salesperson and provided good information about my new 2021 Jeep Grand Cherokee L Overland 4x4 V8
The experience was great , My truck is great I will be back. I told all friends and family if they need a vehicle to shop at Harper.
Took my truck for service, Harper had my truck done very quickly and explained everything that was done. Will bring my truck again for any service.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.