What Others Say
Great sales and service. Raymond has always been extremely helpful diagnosing and servicing my Quattroporte. He is incredibly knowledgeable and great to speak too about exotic cars. He and Joe are clearly passionate about insuring the customer is totally satisfied.
BEST experience ever! From the moment I walked into the Service Department, the attention to detail and knowledge of the Alfa Romeo Stelvio was next level. Joe and Raymond went above and beyond. They are masters at the art of service.
This Maserati Herb Chambers dealership was very thorough in diagnosing the failure with my car. The repair was done right the first time. Kind service-
I had very good experience with Benjamin at Wayland dealership
He’s a good and professional salesman , kind, and makes things goes smoothly.
LET ME TELL YOU!!!
I was extremely shocked at what an easy process this was!! After reading the other reviews, I was a little skeptical about visiting, but I am glad that I did! This dealership is a gem!
At first, I wanted to give this dealership 3 stars, but after much reflection post-vehicle purchase, I must say that they deserve the full 5 stars, if not more!
After reading past reviews, I contacted the dealership, I was answered by a friendly voice that answered my initial questions and helped me set an appointment time to come in for a test drive and to receive pricing.
When I came in I met with a vehicle specialist. He too was friendly and welcoming. All along in my process, I could remember what I read online, my subconscious kept reminding me of the negative reviews. I can truthfully say, I did not have this experience. My vehicle specialist came with me on the test drive, which was nice because he got to explain to me different features of the vehicle. I am out of state, so it was also comforting because I had no clue where I was going.
When we got back to the dealership, he priced out the Maserati that I was interested in and also gave me other options that were incoming and at his sister dealerships. I chose an incoming vehicle. He let me know that it was at the port and should be arriving soon.
I was going to give it 3 stars because it seemingly took the car forever (1 1/2 weeks) to arrive at the dealership. I am giving it 4 stars because I realize many things, such as bad weather affecting its location status and my vehicle specialist had no control over that.
The 5th star was earned when he went above and beyond. He drove the vehicle, got it registered, and then delivered it to me. I cannot express enough how grateful I am to Herb Chambers Maserati Boston. They are truthful, clear, kind and provide FANTASTIC service!!
They are like that quaint restaurant that you stumble upon, the one that becomes your go-to, where you know you will be treated with utmost importance. I cannot say enough of this dealership and its staff!! I am truly thankful and thoroughly in love with my new vehicle!
One of the best service experiences that I've had!
The service staff are all friendly and the service area exceptionally clean! While I was waiting to sign vehicle paperwork, they made sure that I was comfortable and let me know if I needed anything, to just let them know.
I wanted to order all weather floor mats in parts for my new vehicle, the process was super easy! Kat and James, who both assisted me, were very nice and helpful!
I must say when I received my vehicle, it was spotless and smelled amazing!!! For that alone, I would always come back! High up in my Top 5 Service Centers that I have visited!!
You certainly will be pleased with your experience! I know I am!!